Privacy Policy
Last updated: January 2024
Introduction
lush forge ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website lush-forge.com or use our services.
Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Fill out a service request form
- Contact us via email
- Schedule an appointment
- Subscribe to our communications
This information may include:
- Name
- Email address
- Home address (for service delivery)
- Service preferences
Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device, including:
- Browser type and version
- Operating system
- IP address
- Pages visited and time spent on pages
- Referring website addresses
How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain our services
- Process and respond to your service requests
- Schedule and coordinate service appointments
- Communicate with you about our services
- Improve our website and service offerings
- Comply with legal obligations
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following situations:
- Service Providers: We may share information with third-party vendors who perform services on our behalf, such as scheduling software providers.
- Legal Requirements: We may disclose information if required by law or in response to valid requests by public authorities.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. The retention period may vary depending on the context of the processing and our legal obligations.
Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information:
- The right to access the personal information we hold about you
- The right to request correction of inaccurate information
- The right to request deletion of your personal information
- The right to withdraw consent where processing is based on consent
- The right to data portability
To exercise these rights, please contact us using the information provided below.
Security Measures
We implement appropriate technical and organizational security measures designed to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
Changes to This Policy
We may update this privacy policy from time to time. The updated version will be indicated by an updated "Last updated" date at the top of this page. We encourage you to review this privacy policy periodically to stay informed about how we protect your information.
Contact Us
If you have questions or concerns about this privacy policy or our data practices, please contact us at:
lush forge
100 Network Drive, Suite 450
Toronto, ON M5V 2Y1
Canada
Email: [email protected]